Privacy Policy

1. Introduction

Freightmize Solutions LLC offers truck dispatch services for owner-operators and small fleets across the U.S. This Privacy Policy describes how we collect and handle your personal data, in compliance with applicable privacy laws and regulations.

2. Types of Information Collected

We collect several types of information to provide you with our services:

  • Personal Identifiers: Name, email address, phone number, and company details.
  • Usage Data: Information on how you interact with our website, including IP addresses, browser types, and activity.

3. How Information is Collected

We collect your personal information in the following ways:

  • Directly from You: When you fill out forms on our website or sign up for our services (e.g., contact forms, project forms).
  • Automatically: When you visit our website, we collect data through cookies, web analytics, and other tracking technologies.

4. Purpose of Data Collection

We collect and use your personal information for the following purposes:

  • Service Provision: To process your dispatch requests, manage accounts, and deliver services.
  • Communication: To contact you with updates, service information, and respond to inquiries.
  • Improvements: To improve the functionality and user experience of our website and services.
  • Legal Compliance: To comply with legal and financial regulations as required by law.

5. Data Security Measures

We implement industry-standard security practices to protect your personal data. These include:

  • Encryption: Your personal data is stored securely with encryption and other safeguards.
  • Restricted Access: Access to your personal information is limited to authorized personnel only.
  • Regular Audits: We conduct regular security audits to ensure data protection.

6. Data Sharing

We do not share your personal data with third parties except in the following situations:

  • Legal Requirements: We may disclose your information if required by law, such as to comply with legal obligations or respond to lawful requests from authorities.
  • With Your Consent: We may share your data if you explicitly consent to it for specific services.

We do not sell or share your personal information for marketing purposes.

7. User Rights

Under applicable laws, you have the following rights regarding your personal information:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You can correct or update any inaccurate personal information.
  • Deletion: You have the right to request the deletion of your data, subject to legal retention requirements.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

8. SMS Consent

If you provide us with your phone number, you consent to receiving SMS notifications related to our services.

  • No Sharing for Marketing: We will never share your phone number with third parties for marketing purposes.
  • Opt-Out: You may opt-out of SMS notifications at any time by replying “STOP” or contacting us directly.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or need assistance with your data, please contact us at:

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page with the revised effective date.